Privacy Policy

Osa Group SIA is committed to protecting your privacy. If you have any questions or concerns regarding the processing of your personal data, please contact us at [email protected], and we will be happy to assist you.

By using our website and/or services, you agree to the processing of your personal data as described in this Privacy Policy.

This policy is part of our Terms of Service. By agreeing to the Terms and Conditions, you also agree to this policy. In the event of a conflict between the Terms and this Privacy Policy, the Privacy Policy shall prevail.

 

Table of Contents:

1. Definitions
2. Data Protection Principles
3. Your Rights Regarding Personal Data
4. Personal Data We Collect
5. Use of Personal Data
6. Third-Party Access to Data
7. Data Security
8. Use of Cookies
9. Contact Information

1. Definitions

• Personal Data – any information relating to an identified or identifiable natural person.
• Processing – any operation or set of operations performed on personal data (collection, storage, use, deletion, etc.).
• Data Subject – a natural person whose personal data is being processed.
• Child – a natural person under the age of 16.
• We / Us – Osa Group SIA.

2. Data Protection Principles

• We are committed to following these data protection principles:
• Process data lawfully, fairly, and transparently.
• Collect data only for specified and legitimate purposes.
• Ensure data accuracy and keep it up to date.
• Retain data only for as long as necessary.
• Protect data against unauthorized access or disclosure.

3. Your Rights Regarding Personal Data

You have the following rights:

• The right to be informed about how your data is used.
• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure (“right to be forgotten”).
• The right to restrict data processing.
• The right to object to data processing.
• The right to data portability.

To exercise your rights, please contact us at [email protected].

 

4. Personal Data We Collect

Depending on your interaction with our website or services, we may collect the following personal data:

• Name and surname
• Contact information (email, phone number)
• IP address and device information
• Payment information
• Website usage data (for analytics purposes)

5. Use of Personal Data

We use your data for the following purposes:

• To provide and maintain our services
• To communicate with you
• To improve the user experience
• To comply with legal obligations
• To send updates and promotional offers (if consent is given)

6. Third-Party Access to Data

We may share your personal data with:

• Our partners and service providers who help us deliver our services (e.g., payment processors, IT service providers)
• Government authorities, if required by law
• Only when necessary and in accordance with agreements that ensure data protection

7. Data Security

• We implement appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Use of Cookies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic and statistics
• Provide personalized content
• You can manage and/or delete cookies through your browser settings.

9. Contact Information

Osa Group SIA
Reg. No.: 50103638061
Address: Ernestīnes iela 24-4, Rīga, LV-1046
Email: [email protected]